Why would an item be non returnable at Home Depot?
Returning Products Containing Hazardous Materials: Due to safety hazards, items that use flammable liquids or gases cannot be returned through the mail, even if the item was drained of these materials. This would include items like lawn mowers, leaf blowers and any other items that use flammable liquids or gases.
How strict is Home Depot return policy?
RETURN TO STORE We require a valid driver's license or government-issued photo identification for non-receipted returns and returns generated from purchases made with Store Credits. The Home Depot uses a third-party refund verification system. All returns are subject to verification system approval.
How many times can I return something to Home Depot without a receipt?
Home Depot does not specify exactly how much customers can return without proof of purchase. However, it is likely that each store uses discretion to decide whether a customer is abusing the return policy. Home Depot keeps track of customers who request no-receipt returns.
Can you return an opened item to Home Depot?
Home Depot Return Policy for Opened Items
You are still allowed to return opened items to Home Depot within 90s days if you still have the original packaging and receipt.
What does this item is non returnable mean?
something that is not eligible or acceptable for return.
What to do if the product is non returnable?
Non-Returnable: Select items labelled as non-returnable on the product detail page are not eligible for returns. However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.
When did Home Depot change return policy?
The 180-day window began in 2020 when the pandemic hit and while stores dropped back down to 90 days in 2021, HomeDepot.com still allows a full 180-day return window for a full refund.
Can I return an item to Home Depot without the packaging?
Do I need the original packaging to make a return? Home Depot prefers all returns to be made with the original packaging still intact. While the packaged material does not need to be in like-new condition, being able to bring it, along with a receipt, will make the return process smoother.
Why does Home Depot ask for ID when returning?
Stores will often ask you to show your driver's license (or other government-issued ID) when you return a purchase and then record your information along with information about the returned items to help identify patterns of return fraud or abuse.
Can I take something back if I don't have a receipt?
Some stores will let you return anything, even without a receipt. Others have time limits and restocking fees. If you believe it's the thought that counts, then you won't be offended if someone you give a gift to can't use it for whatever reason.
Can I exchange my Home Depot store credit for cash?
The Home Depot Gift Cards are not returnable and cannot be redeemed or exchanged for cash (unless required by law), check, credit, or payment on any credit or loan account nor Tool Rental deposits.
Can I use the same receipt to return something twice?
It all depends on the store. Some stores have a record of all of your past purchases. Other stores may give you a credit to buy something from the store. There are also some places that won't take anything back even if it is obvious that it came from their store unless you have a receipt.
What happens to returned opened items?
The answer is complicated, expensive, and, in some cases, wasteful: Some companies will take a product back and resell it, others will tell you to just keep it and issue a refund anyway, and still others will dump your unwanted items in a landfill.
How do I return a large item to Home Depot?
How do I return a product that is too large or heavy to be returned to a store or in the mail? If you cannot return larger items to your local Home Depot store, please call an online Customer Care Specialist at 1-800-430-3376 seven days a week: 6 a.m. - 2 a.m. ET (closed Christmas Day).
What do stores do with opened returns?
Retailers take back merchandise from the customer, evaluate it, and if it's in good condition put it back on the shelf at the same or lesser price. They can refurbish damaged returns and sell them for less or offload them to liquidators to resell.
Can I return something I bought online to Home Depot?
Items purchased on homedepot.com can be returned to the store. Bring your shipment confirmation email, order confirmation email or packing slip for ease of return. Most products have a 90-day-from-purchase return policy, but refer to the Policy Exception list below for specific category exceptions.
What is the return policy for at home?
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund. While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items. *we allow up to 3 returns without a receipt.
Can I return a used tool to Home Depot?
Some important things to keep in mind when trying to return a power tool (or anything else) to Home Depot are that your item must be new, unopened, unused, and undamaged. If your tool has been used or damaged in any way, then it will not be eligible for return.
Does Home Depot give discounts for damaged items?
Keep an eye out for slightly damaged boxes as you're browsing the aisles. If the packaging of an item is damaged, ask for a discount, and the store will give you a small break of around 10 percent. (Make sure the product itself isn't damaged.)
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