Home depot return policy on opened items? (2024)

Home depot return policy on opened items?

If you still have the original packaging, receipt, and still within 90 days, you can return most opened or used items. With used items, it often comes down to the amount of “wear & tear” the product shows and is typically handled on a case-by-case basis.

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Can I return something to Home Depot if I opened it?

2. Home Depot Return Policy for Opened Items. You are still allowed to return opened items to Home Depot within 90s days if you still have the original packaging and receipt.

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What items Cannot be returned to Home Depot?

Due to safety hazards, items that use flammable liquids or gases cannot be returned through the mail, even if the item has been drained of these materials. This would include (but is not limited to) items such as lawn mowers, leaf blowers, and any other items that use flammable liquids or gases.

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Can you return a used tool to Home Depot?

Some important things to keep in mind when trying to return a power tool (or anything else) to Home Depot are that your item must be new, unopened, unused, and undamaged. If your tool has been used or damaged in any way, then it will not be eligible for return.

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Can you return unused moving boxes to Home Depot?

If you end up buying more than you need, Home Depot has an uncomplicated return policy. Just bring your receipt and unused boxes to any store for a full refund. Every cardboard box from Home Depot is constructed from 100% recycled materials and can be recycled once you've finished moving.

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What do stores do with opened returns?

Retailers take back merchandise from the customer, evaluate it, and if it's in good condition put it back on the shelf at the same or lesser price. They can refurbish damaged returns and sell them for less or offload them to liquidators to resell.

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Did Home Depot change return policy?

The 180-day window began in 2020 when the pandemic hit and while stores dropped back down to 90 days in 2021, HomeDepot.com still allows a full 180-day return window for a full refund. The exceptions below must be returned within 30 days for a full refund: Furniture.

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What does non returnable mean at Home Depot?

Other items that cannot be returned are flooring, fabric and wallpaper samples, utility trailers, whole house and stationary generators, floral arrangements/cut flowers, and store credit or gift cards. Installation and delivery fees and costs are also non-refundable.

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Why does Home Depot ask for ID when returning?

Stores will often ask you to show your driver's license (or other government-issued ID) when you return a purchase and then record your information along with information about the returned items to help identify patterns of return fraud or abuse.

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How many times can you return something to Home Depot without a receipt?

Home Depot does not specify exactly how much customers can return without proof of purchase. However, it is likely that each store uses discretion to decide whether a customer is abusing the return policy. Home Depot keeps track of customers who request no-receipt returns.

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Does Home Depot take old drills?

WHAT: Drop off your old or broken drill and battery at your local Home Depot store for recycling. The Home Depot will recycle old drills and batteries with an environmentally safe, zero-landfill process, ensuring that every piece of material is reprocessed for reuse.

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Can I return a used lawn mower to Home Depot?

If you have the original packaging, receipt, and the item within 90 days of purchase, you can return used equipment to Home Depot.

Home depot return policy on opened items? (2024)

Can you return large items to Home Depot?

How do I return a product that is too large or heavy to be returned to a store or in the mail? If you cannot return larger items to your local Home Depot store, please call an online Customer Care Specialist at 1-800-430-3376 seven days a week: 6 a.m. - 2 a.m. ET (closed Christmas Day).

What happens to items returned to Home Depot?

Returns for purchases with valid proof of purchase will be exchanged, refunded in cash, credited to your account or refunded via The Home Depot store credit ("Store Credit") as determined by The Home Depot.

Can you reuse a box to return?

Recycling and re-using packaging is good for the environment, but it has to be done correctly to be sent through the mail. Don't reuse mailing boxes; they can weaken in the shipping process.

How long before a move should I start packing?

Q: When should you start packing to move? A: If possible, start planning your packing strategy six weeks before your move. At first, you'll need to do the prep work, like decluttering, cleaning, and purchasing moving and packing supplies. Then, the last two to three weeks can be used for packing.

Can you return open items to the container store?

You can make a return at any open store. Simply present your original receipt within 120 days of the date of your purchase, and we will be happy to exchange your returned merchandise for another solution or issue a refund in the form of a credit to your credit or debit card or as a store credit.

What stores are telling you to keep your returns?

Major retailers are offering a surprising new option to customers for some returns: just keep it. That's because it doesn't always make financial sense for large retailers to process the return. Walmart, Target, and Amazon are some of the major retailers offering so-called returnless refunds.

Why do stores throw away returns?

"If it costs more to process an item and get it to sell in another channel than it does to throw it away, then they throw it away," Optoro CEO Tobin Moore told Insider. Not all retailers are environmentally focused, "so things end up being thrown away because of the cost," he said.

Can I return to Home Depot without packaging?

What is Home Depot's return policy for open box items? Home Depot will accept items that have been opened, provided the return happens within the allotted time frame for that item and comes with a receipt.

How long will Home Depot take a return?

Most products have a 90-day-from-purchase return policy, but refer to the Policy Exception list below for specific category exceptions. How long will it take for me to receive a credit once I return an item? Return to a Home Depot store: Credit is processed to your account immediately upon return.

Will Home Depot refund the difference if an item goes on sale?

Will Home Depot honor a sale price after purchase? Yes. If you purchase an item at Home Depot and they put it on sale for a lower price, Home Depot gives you 90 days to request a price adjustment.

What are non returnable items?

What are the Product Categories that do not allow Physical Return (Non-Returnable)?
  • Perishable products.
  • Hygiene products.
  • Digital products.
May 15, 2023

What is returnable and non returnable?

[ non-ri-tur-nuh-buhl ] show ipa. adjective. not returnable. (of an empty bottle or container) not returnable to a vendor for refund of a deposit.

What does no store return mean?

As you are probably aware, in countries where it's legal, many store owners choose to have one of these policies. This means that if customers change their minds about an item for whatever reason, they can't get their money back.


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